Get In Touch

We're Here to Help You

Have questions about our marketplace? Need support with your order? Our friendly team is ready to assist you with anything you need.

Contact Information

Multiple ways to reach us - choose what works best for you

Visit Us

2725 Lake City Way

Burnaby, BC V5N 4J8

Canada

Call Us

604-206-2757

Toll-free: 1-800-555-0123

Email Us

info@marketplace.com

support@marketplace.com

Business Hours

Mon-Fri: 9:00 AM - 6:00 PM

Sat: 10:00 AM - 4:00 PM

Sun: Closed

Send us a Message

Fill out the form below and we'll get back to you as soon as possible

Find Us

Visit our location in Burnaby, BC

Interactive Map

2725 Lake City Way, Burnaby, BC

Address: 2725 Lake City Way, Burnaby, BC V5N 4J8

Parking: Free parking available on-site

Public Transit: Accessible via SkyTrain and bus routes

Quick Support

Need immediate assistance? Try these options

Live Chat

Available 24/7

Online

Phone Support

Mon-Fri 9AM-6PM

Available

Email Support

Response within 24h

Always Open

Frequently Asked Questions

Quick answers to common questions

How do I track my order?

You can track your order using the tracking number provided in your confirmation email, or by logging into your account and viewing your order history.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in original condition with all packaging and tags intact.

Do you ship internationally?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by destination. Check our shipping page for more details.

How can I become a seller?

To become a seller on our marketplace, please contact our partnership team. We'll guide you through the application and onboarding process.